Shipping policy

Shipping Policy

At Mystic Soul Interiors, we aim to make every delivery as intentional and seamless as the spaces we help you create.

🚚 Shipping for Physical Products

Free Shipping on all orders over $75 CAD
Orders under $75 are subject to standard shipping rates calculated at checkout
Shipping carriers and estimated delivery times will be displayed at checkout so you can choose the option that best suits your needs
Orders are processed promptly and shipped from our trusted partners; tracking information will be provided via email once your order ships

🌐 Virtual Design Services

All virtual design services are delivered via email and your customer account dashboard
You’ll receive your files within the timeline specified on the product page (typically 5–10 business days, depending on the service)

📥 PDF Downloads (Digital Products)

Instant download links are available immediately after purchase via your customer account or confirmation email
If you don’t see your file, please check your spam folder or reach out—we’re happy to resend it

🛎️ Questions or Support?

We’re here to help. If you have questions about shipping, delivery times, or accessing your order, contact our support team at andrea@mysticsoulinteriors.com