This Privacy Policy describes how Mystic Soul Interiors (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional details if you contact us for customer support.

Personal Information means any information that can uniquely identify an individual.

a. Device Information

Examples collected: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and how you interact with the Site.

Purpose: To load the Site accurately, and to perform analytics to improve our services.

Source: Automatically collected through cookies, log files, web beacons, tags, or pixels.

Disclosure: Shared with our processor, Shopify.

b. Order Information

Examples collected: Name, billing/shipping address, payment details (including credit card numbers), email address, and phone number.

Purpose: To provide products/services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen orders for fraud, and—where permitted—send product or service updates.

Source: Collected directly from you.

Disclosure: Shared with Shopify.

c. Customer Support Information

Examples collected: Name, email address, phone number, order number.

Purpose: To provide customer support.

Source: Collected directly from you.

Disclosure: Shared with Shopify or relevant service providers.

2. Sharing Personal Information

We share your information with service providers to help deliver our services and fulfill contracts. For example:

Shopify: Powers our online store. Read Shopify’s privacy practices here: Shopify Privacy Policy.

We may also share your information to comply with laws and regulations, respond to lawful requests (subpoenas, warrants), or protect our rights.

3. Behavioural Advertising

We use your information to provide targeted advertising or marketing communications.

Google Analytics: Helps us understand how customers use the Site. Learn more: Google Privacy Policy. Opt out here: Google Analytics Opt-Out.

Advertising Partners: We share information about Site use, purchases, and interactions with our ads. This may involve cookies or similar technologies.

To opt out of targeted ads:

Facebook Ads Settings

Google Ads Settings

Bing Ads Settings

Or visit the Digital Advertising Alliance Opt-Out.

4. Using Personal Information

We use your Personal Information to:

Offer products for sale

Process payments

Ship and fulfill orders

Communicate with you about orders, products, or promotions

5. Retention

When you place an order, we retain your Personal Information for our records unless you request erasure.

6. Automated Decision-Making

Our processor (Shopify) may use limited automated decision-making to prevent fraud. These decisions do not have a legal or significant effect on you.

7. Selling Personal Information

We will never sell your Personal Information.